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Return Exchange Policy

  1. Customers can Return/Exchange their order within 15 days of the order delivery
  2. All Returns/Exchanges must be in unused condition with all original tags and packaging intact
  3. If any product did not fit you well and you need replacement for the same, kindly contact our team at +91 9744757684

    4. For initiating an exchange for any wrong size purchased by customer, kindly send us back the product to our Corporate Office Address at:

    Modastore
    2nd Floor, CPS Plaza,
    Near Tata Motors, Venpalavattom,
    Anayara P.O, Trivandrum-695029
    Official Number: +91 7594 900 039
    Alternative Number: +91 8848 908 680
  4. Shipping charges for sending the product back to our office will not be refundable from our side
  5. All refunds will be initiated directly to your original payment method.
  6. Online refund of shipping and COD charges is not applicable
  7. Exchange policy is not applicable for products on discounted or offer price
  8. Defective products need not be sent back to us unless confirmed by the Customer Care team. If you have received a defective product, send us images on our email id and our team will check it.
  9. For defective or incorrect products shipped, we will bear the full charges for delivering the new product to you
  10. The reverse pickup facility is not yet available, and hence the customer will have to send us the package via courier to our Address,
  11. You are requested to pack the items securely to prevent any loss or damage during transit. For self-shipped products, we recommend you to do it through a reliable local courier service.